Medior Business Process Analyst / Project Manager
- Contract
- Freelance
- languages
- FR EN DU
- Location
- Walloon Brabant, Brussels Capital
- Availability
- November 2020
- Internal Ref
- 142348
- 5 years of experience focusing on customer journey / Change Management functions, as Business Analyst, Project Manager and Product Owner
- His latest mission was to optimize the business process in the field: identify sources of problems and implement improvements to improve operational excellence
- As Business analyst detached at Arc Europe, he analyzed the situation “as is” to the situation “to be”. His analysis was based on documentation, contact with the business, reporting to the management
- His longest experience was at D’Ieteren where he set up business needs, optimized the resource for the demand of his clients (sales, marketing, products); realized business & functional analysis; sprints management for the development team and backlog management; responsible for continuous improvement and replacement of tools when they became obsolete
- He managed 3 products: a system of vehicle management (sell, gestion management, system of commissions); a management tool for the price listing for all vehicles; prospection system of collect of prospect for auto room
- Previously at D’Ieteren (before the implementation of the agile methodology), he was a pilot leading the developers team and deciding the priority order for the business demands
- Excellent knowledge of BPMN with a good understanding of UML
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